Privacy Policy
Introduction
Binningup Beach Caravan Park ("we", "our", "us") is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information.
What Information We Collect
We may collect personal information including:
- Full name
- Residential or postal address
- Email address
- Telephone number
- Vehicle registration details
- Booking and payment information
- Emergency contact details
- Identification details where required by law
- Information relating to your stay, preferences, and enquiries
We may also collect information automatically through our website, such as:
- IP addresses
- Browser information
- Device information
- Website usage data
- Cookies and analytics information
How We Collect Information
We may collect personal information when you:
- Make a booking
- Contact us by phone, email, website, or social media
- Stay at our park
- Subscribe to newsletters or promotional communications
- Participate in surveys, promotions, or competitions
- Visit our website
Why We Collect Information
We collect personal information to:
- Process bookings and payments
- Communicate with guests
- Provide accommodation and services
- Respond to enquiries and requests
- Improve our facilities and customer experience
- Comply with legal obligations
- Conduct marketing activities where permitted
Disclosure of Information
We may disclose personal information to:
- Payment processors
- Booking and reservation platforms
- Service providers assisting with business operations
- Government authorities where required by law
- Emergency services where necessary
We do not sell personal information to third parties.
Data Security
We take reasonable steps to protect personal information from:
- Unauthorised access
- Misuse
- Loss
- Interference
- Disclosure
However, no method of electronic transmission or storage can be guaranteed as completely secure.
Website Cookies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyse visitor behaviour
- Enhance user experience
- Support marketing activities
You may disable cookies through your browser settings, although some website functions may be affected.
Access and Correction
You may request access to personal information we hold about you and request corrections if the information is inaccurate or outdated.
Requests should be submitted using the contact details below.
Marketing Communications
We may send promotional communications about our services and special offers.
You may opt out of receiving marketing communications at any time by following the unsubscribe instructions or contacting us directly.
Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.
Changes to this Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Contact Us
For privacy enquiries, requests, or complaints, please contact:
Ph: 08 9720 1057
enquiries@binningupbeachcaravanpark.com.au